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Terms & Privacy

Terms and Conditions

Thank you for visiting our website. This website is operated by Nutrafruit Pty Ltd (ABN: 25 138 385 154). By accessing and/or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy (Terms). You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms.

In these Terms, ‘us’, ‘we’ and ‘our’ means Nutrafruit Pty Ltd and our related bodies corporate.

These Terms may be updated from time to time without notice to you so please do check the terms and policy regularly.

If you are shopping through our online store, our Terms of Purchase will also apply to you.

1. Marketing

By signing up to the Queen Garnet newsletter, you agree to receive updates and marketing materials from us.

2. Promotions and competitions

For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest. In case of any inconsistency between such terms and conditions and these Terms, those terms and conditions will prevail.

Only one discount code can be applied per order. Discount codes are automatically applied at checkout for Subscriptions and Bundles. Any additional promotional codes cannot be added to Subscriptions and Bundles.

3. Delivery

Domestic Shipping Information
Nutrafruit is open Monday-Friday. Orders placed after 8am AEST on a Friday will only be posted on the next business day. We endeavour to dispatch within 1-3 business days of receiving an order. All domestic orders are sent by Australia Post.

International Shipping Information
Nutrafruit is open Monday-Friday. Orders placed after 8am AEST on a Friday will only be posted on the next business day. We endeavour to dispatch within 1-3 business days of receiving an order. Orders shipped internationally are sent by Australia Post. A tracking number will be supplied via email.

Free Shipping
"Free shipping" applies to orders for shipping within Australia, for orders of $60 AUD and over, excluding wholesale orders. The free shipping will be automatically applied at checkout, unless users select another delivery method.

4. Returns

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If you take delivery of a package and in the unlikely event the contents have been damaged in transit, or are defective or incorrect, please contact us by e-mail (info@nutrafruit.com.au) as soon as possible to inform us of your wish to return your goods. You must include your original order number, with your name and address.

It is your responsibility to meet the costs of returning the goods to us, and to take care that they are not damaged while in your care or in transit.

We strongly recommend that an insured or registered postal service is used for returns as we are not responsible for items lost or damaged in transit.

Once the item has been received, inspected and approved, we will exchange the product or issue a refund for the purchase amount in the same manner the original order was paid. We will also refund the postage cost of returning the item to us. However, if the problem with the product was a major failure, you can choose whether to receive a refund or a replacement, or ask for compensation for any drop in value of the product.

Change of Mind: Please note that, given the nature of our products, we do not provide refunds or exchanges where you have changed your mind about a purchase unless the product is unused, sealed and in a re-saleable condition. Please email your request to return your product to info@nutrafruit.com.au

5. Subscriptions

Subscriptions are billed monthly, with charges automatically being processed on the day of original subscription. For example, a customer with a monthly subscription set to cycle on the 2nd of the month will always be billed on the 2nd.

If a month doesn’t have the anchor day, the subscription will be billed on the last day of the month. For example, a subscription starting on January 31 bills on February 28 (or February 29 in a leap year), then March 31, April 30, and so on.

If at any time you'd like to unsubscribe, please email us at accounts@nutrafruit.com.au

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The Queen's extended range of royal products may not be available at every store. To avoid disappointment, please contact the store for product information. If you'd like Queen Garnet products stocked at your local store, please contact us at info@nutrafruit.com.au
Benowa Village Chempro Chemist
Shopping Center, 11/406 Ashmore Rd,
Benowa QLD 4217
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Earth Markets Burleigh
Stocklands,
Burleigh Heads QLD 4220
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Footes Walloon Pharmacy
Shops 2-3, 2 Queen St,
Walloon QLD 4306
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Loganholme Your Chemist Shop
Suite 3/195-225 Bryants Rd,
Loganholme QLD 4129
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Marsden Park Chempro
Shop 29 & 30 Marsden Park Shopping Centre, 55 Chambers Flat Rd,
Marsden QLD 4132
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Mermaid Beach Pharmacy
2431 Gold Coast Hwy,
Mermaid Beach QLD 4218
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Miami Chempro Chemist
Miami One Shopping Centre shop 8 & 9, 2 Nundah Ave,
Miami QLD 4220
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Waterford Discount Fruit Barn Yuens
Waterford West ,
Waterford West QLD 4133
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Amazon’s Family Fresh Market
11 Pavilions Cl,
Jindalee QLD 4074
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Andersson’s Fruit Market - Kingaroy
22 Markwell St,
Kingaroy QLD 4610
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Ashgrove Fresh Fruit Market
1/15 Stewart Rd,
Ashgrove QLD 4060
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Ashmore Plaza Chempro Chemist
Ashmore Plaza Shopping Centre Shop 44, 46/146 Cotlew St,
Ashmore QLD 4214
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Ausfresh Farmers Market
57 Chambers Flat Rd,
Marsden QLD 4132
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Blackbutt Pharmacy
2/91 Coulson St,
Blackbutt QLD 4306
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Brassall Pharmacy
shop 15/68 Hunter St,
Brassall QLD 4305
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Bronberg Plaza Chempro Chemist
138 Slatyer Ave, Shop 2/3 Bronberg Ct,
Southport QLD 4215
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Brunswick Health Foods
2/20 Fingal St,
Brunswick Heads NSW 2483
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Burleigh Town Chempro Chemist
Shop 5-6 Stockland Shopping Centre, 149 W Burleigh Rd,
Burleigh Heads QLD 4220
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Cabarita Beach 7-day Chempro Chemist
Shop 11 & 12, 39/45 Tweed Coast Rd,
Cabarita Beach NSW 2488
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Candice Berghan Naturopath
Shop 1350 Logan Rd,
Upper Mount Gravatt QLD 4122
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Craig Watson Soul Pattinson Chemist
60 Burringbar St,
Mullumbimby NSW 2482
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Dr. B.F. Purtle
67 Railway St,
Mudgeeraba QLD 4213
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Earth Markets Elanora
The Pines / Cnr Guineas Crk Rd &, K P McGrath Dr,
Elanora QLD 4221
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Earth Markets Logan
Hyperdome Shopping Centre The Market RoomT22 Pacific Highway &, Bryants Rd ,
Shailer Park QLD 4128
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Earth Markets Robina
The Kitchens, Robina Town Centre Dr,
Robina QLD 4230
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Eight Mile Plains Discount Drug Store
23 261 Warrigal Rd & Cnr of, Underwood Rd,
Eight Mile Plains QLD 4113
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Eumundi Village Pharmacy
1/2-6 Etheridge St,
Eumundi QLD 4562
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First Fruit Shed
181 Nicklin Way,
Warana QLD 4575
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Flannerys Chermside
Webster Road &, Rode Rd,
Chermside QLD 4032
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Flannerys Maroochdore
Plaza Markets, 45 Plaza Parade ,
Maroochydore QLD 4558
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Flannerys Miami
2184 Gold Coast Hwy,
Miami QLD 4220
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Flannerys Mona Vale
12/14 Park St,
Mona Vale NSW 2103
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Flannerys Paddington
219 Given Terrace,
Paddington QLD 4064
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Flannerys Robina
Easy T Centre, Corner Scottsdale Drive &, Christine Ave,
Robina QLD 4226
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Flannerys Victoria Point
Victoria Point Town Centre, 349/369 Colburn Ave,
Victoria Point QLD 4165
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Footes Raceview Pharmacy
Raceview Shopping Centre, Shop 1-4/64 Raceview St,
Raceview QLD 4305
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Footes Rosewood Pharmacy
Shop 6/40-46 John St,
Rosewood QLD 4340
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FriendlyCare Booval
42 S Station Rd,
Booval QLD 4304
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FriendlyCare Burleigh
4 James St,
Burleigh Heads QLD 4220
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FriendlyCare Nundah
Shop 8 Cnr Buckland and Sandgate Roads,
Nundah QLD 4012
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FriendlyCare Sandgate
Bon Accord Centre, 7 Hancock St,
Sandgate QLD 4017
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Fruits of Noosa
777 Eumundi Noosa Rd,
Doonan QLD 4562
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Fruity Capers and Deli
Toowong Village, G58/9 Sherwood Rd,
Toowong QLD 4066
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Fundies Wholefoods Market
140 Keen St,
Lismore NSW 2480
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Galluzzo Fruit Market
187 Glebe Point Rd,
Glebe NSW 2037
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Go Vita Byron Bay
Shop 2/69 Jonson St,
Byron Bay NSW 2481
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Go Vita Raw Pantry
Shop 1350 Logan Rd,
Upper Mount Gravatt QLD 4122
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Go Vita Springfield
Springfield Central ,
Springfield QLD 4300
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Granite Belt Pharmacy
10 Maryland St,
Stanthorpe QLD 4380
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Health Beat
Nambour Plaza, 24 Ann St,
Nambour QLD 4560
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Helensvale Chempro Chemist
Helensvale Plaza, Shop 3/12 Sir John Overall Dr,
Helensvale QLD 4212
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Hooper Centre Pharmacy
shop 2c/187 Hume St,
Toowoomba City QLD 4350
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Indooroopilly Fruit
322 Moggill Rd,
Indooroopilly QLD 4068
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Ironwood Cottage Bulk Organic Whole Foods
4 Fourth Ave,
Sandgate QLD 4017
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Kingaroy Discount Drug Store
193 Kingaroy St,
Kingaroy QLD 4610
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Kingscliff -Day Chempro Chemist
84 Marine Parade,
Kingscliff NSW 2487
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Kingscliff Beach Chempro Chemist
40 Marine Parade,
Kingscliff NSW 2487
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Kunara Organic Marketplace
330 Mons Rd,
Forest Glen QLD 4556
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LiveLife Pharmacy Coolum Village
8/10 Birtwill St,
Coolum Beach QLD 4573
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LiveLife Pharmacy Noosa Fair
Shop 2 Noosa Fair Shopping Centre, Lanyana Way,
Noosa Heads QLD 4567
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Logan City Pharmacy
City Centre, Unit 64/2-24 Wembley Rd,
Logan Central QLD 4114
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Lowood Pharmacy
6 Michel St,
Lowood QLD 4311
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Maniatis Markets
Shop 20/90 Horizon Dr,
Middle Park QLD 4074
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Market Organics - Chapel Hill
10/620 Moggill Rd,
Chapel Hill QLD 4069
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Market Organics - Clayfield
675 Sandgate Rd ,
Clayfield QLD 4011
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Market Organics - Ipswich
53 Downs St,
North Ipswich QLD 4305
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Market Organics - Newmarket
190 Enoggera Rd,
Newmarket QLD 4051
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Market Organics Bulimba
126 Oxford St,
Bulimba QLD 4171
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Market Organics Clayfield
675 Sandgate Rd,
Clayfield QLD 4011
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Market Organics Rocklea
385 Sherwood Rd,
Rocklea QLD 4106
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Marsden Soul Pattinson
11/1 Fifth Ave,
Marsden QLD 4132
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Meadowbrook Discount Drug Store
Shop 10/12, 6 Logandowns Dr,
Meadowbrook QLD 4131
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Mt Ommaney Fruit Market
Shop 58/171 Dandenong Rd,
Mount Ommaney QLD 4074
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Nature’s Forest. Go Vita
Shop B18 Q Super Centre, Cnr Markeri &, Southport Burleigh Rd,
Mermaid Waters QLD 4218
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Newstead Organics Go Vita
1/33 Longland St,
Newstead QLD 4006
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Newtown Discount Drug Store
100B Hill St,
Toowoomba City QLD 4350
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Nobby Beach Chempro Chemist
Shop 5/2211 Gold Coast Hwy,
Mermaid Beach QLD 4218
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OWL Wholefoods
8 Kidston St,
Canungra QLD 4275
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Palm Beach Chempro Chemist
Cnr Townson Ave & Mawarra Street Shop 7 Palm Gardens Shopping Centre,
Palm Beach QLD 4221
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Paradise Point Chempro Chemist
30 The Esplanade,
Paradise Point QLD 4216
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Parkinson Discount Drug Store
Parkinson Plaza Shopping Centre, Shop 12/441 Algester Rd,
Parkinson QLD 4115
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Pharmacy 4 Less Toowoomba
26/7 Grand Central Shopping Centre CNR Dent &, Margaret St,
Toowoomba City QLD 4350
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Pharmasave Richlands
Shop 6/511 Archerfield Rd,
Richlands QLD 4077
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Priceline Pharmacy Park Ridge
Park Ridge Town Centre 4, 3732 Mount Lindesay Hwy,
Park Ridge QLD 4125
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Ripley Pharmacy 4 Less
19/20 Main street,
Ripley QLD 4306
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Rode Fresh
Shop 24, Rode Centre, 734 Rode Rd,
Stafford Heights QLD 4053
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Sacred Earth Wholefoods
Shop 4/21-39 School Rd,
Tamborine Mountain QLD 4272
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Silo Wholefoods
1 Old Gympie Rd,
Yandina QLD 4561
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Superior Fruit Graceville
365 Honour Ave,
Graceville QLD 4075
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Terry White Chemmart Clifford Gardens
Shop 47, Clifford Gardens Shopping Centre Cnr James Street &, Anzac Ave,
Toowoomba City QLD 4350
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Terry White Chemmart Flagstone
Tenancy 8/1-21 Bushman Dr,
Flagstone QLD 4280
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The Scoop Organic and Wholefoods
121 Palmerin St,
Warwick QLD 4370
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Toowoomba Central Discount Drug Store
8 Mylne St,
Toowoomba City QLD 4350
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Vive Organic Food & Health Clinic (Go Vita)
Unit 1 And 2/36 Riding Rd,
Hawthorne QLD 4171
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Wellness Nutrition - Health Food Store
Shop 22, Metro, 90 Horizon Dr,
Middle Park QLD 4074
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West ridge Fruit and Vegetables
300 West St, Kearneys Spring ,
Kearneys Spring QLD 4350
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WholeLife Pharmacy and Healthfoods Maroochydore
The Zone Shopping Centre, 32 Wises Rd,
Maroochydore QLD 4556
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Withcott Medical Centre Pharmacy
4 Jones Rd,
Withcott QLD 4352
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Yamanto Country Markets
512 Warwick Rd,
Ipswich QLD 4305
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